Warranty & Return
All items are crafted with meticulous workmanship from finest materials. We are confident that every item is shipped out in the best quality that guarantees a lifetime usage.
If found to be defective in material or workmanship under normal use, your item will be repaired or replaced free of charge.
Warranty period for each item is as follow:
Knife & fork products: Lifetime warranty.
Brush pen products: 1-year warranty.
Free Returns & Exchange
We always try our best to make you satisfied with your purchase. In case, what you ordered doesn't meet your expectation, you can return or exchange the item in new, unused condition within 30 days of delivery.
Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.
In case that the return product is not a damaged or defective item and/or because of personal reasons/preferences, we will deduct the original shipping fee and 5% re-stocking fee from the refund payment.